• Applying international best practice to design outcome monitoring frameworks for multiple users across different scales and domains.

  • Skilled in double diamond design framework to build transformational relationships and collective thinking. Establishing problem definitions and commissioning social research to provide evidence for decision making.

  • Designing and delivering safe, culturally respectful, creative workshops, wānanga and kōrero throughout project lifecycles. Leading collaborative planning to define purpose, outcomes, workshop design and resources.

  • Prince2 trained PM managing multiple workstreams, resources and budgets for timely delivery. Mapping and prioritising stakeholders, enhancing engagement through journey maps and comprehensive management strategies.

  • Problem and behaviour definition, research commissioning and management, programme and pilot creation. Experienced in COM-B, EAST and CBSM frameworks.

  • Building tangible, outcomes-focused strategies in Wellbeing, Behaviour Change, Engagement and Brand. Co-developed with leadership teams, technical experts and communities.

  • Proven experience establishing, building and managing world-leading brands. Creating customer experiences, content and platforms with purpose and longevity that deliver .

  • 20 years of human-centred design experience applied through a coaching framework combining Double Diamond Design and GROW methodologies